Last Updated: January 17, 2026
Welcome to Shopistix E Commerce Services (OPC) Private Limited ("Shopistix", "we", "our", or "us"). We are
committed to protecting your personal information and your right to privacy. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you visit our website shopistix.in and
use our services.
Please read this privacy policy carefully. By accessing or using our website and services, you agree to the
collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or register on our website
- Place an order for products
- Subscribe to our newsletter
- Contact us through our contact form
- Participate in surveys or promotions
This information may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through payment gateways)
- Date of birth (if provided)
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
- Geographic location (country/city level)
2. How We Use Your Information
We use the information we collect for the following purposes:
- Process Orders: To process and fulfill your orders, including shipping, payment
processing, and order updates.
- Customer Service: To respond to your inquiries, provide support, and resolve issues.
- Marketing Communications: To send you promotional emails about products, offers, and
services (with your consent).
- Website Improvement: To analyze usage patterns and improve our website functionality
and user experience.
- Security: To detect and prevent fraud, unauthorized access, and other security issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in
the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our
website, processing payments, and delivering orders.
- Shipping Partners: With courier and logistics companies to deliver your orders.
- Payment Processors: With secure payment gateway providers to process transactions.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information,
including:
- SSL encryption for data transmission
- Secure payment processing through certified gateways
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute
security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Keep you logged in to your account
- Analyze website traffic and usage
- Personalize content and advertisements
You can control cookies through your browser settings. Disabling cookies may affect some website
functionality.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal requirements).
- Opt-out: Unsubscribe from marketing communications at any time.
- Data Portability: Request your data in a portable format.
To exercise these rights, please contact us at info.shopistix@gmail.com.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce our agreements
Order records are typically retained for 7 years for legal and tax purposes.
8. International Data Transfers
As we provide export and import services, your data may be transferred to and processed in countries outside
India. We ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.
9. Children's Privacy
Our website and services are not intended for children under 18 years of age. We do not knowingly collect
personal information from children. If you believe we have collected information from a child, please
contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of
these websites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting
the new policy on this page and updating the "Last Updated" date. Your continued use of our website after
changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Company: Shopistix E Commerce Services (OPC) Private Limited
- Address: B-628, Money Plant, Nr. BSNL Office, Jagatpur, Ahmedabad - 382470, Gujarat,
India
- Email: info.shopistix@gmail.com
- Phone: +91 63527 84806